Read through the advice before to solve your maintenance problem.
Clogged Toilets & Drains
If your toilet clogs, you can often pump the blockage through the pipe using a plunger. Only flush your toilet once, or you might cause the unit to overflow. Press the plunger over the drain and pump up and down several times to clear the pipe. If you're successful, the toilet should drain after the clogs clears.
If your handle isn't working, lift the lid on the rear of the toilet. Check that the chain linking the handle and the flapper is still connected
If you lose power to your property, check with your neighbors to see if they're also affected. A neighborhood may lose power temporarily during bad weather or when nearby construction necessitates a temporary power cut.
If you are the only home impacted, locate your circuit breaker. If you overload your circuit, the breaker may trip. Flip it back to the on position to restore power.
Still having problems? Call your utility provider before contacting our team.
Hot Water Outages
Your home's hot water heater supplies a constant source of hot water. If the water isn't heating properly, locate your tank and check that the settings are accurate. Some tanks have a pilot light that may need to be relit.
Some modern tanks also have a reset button, which will cycle the system. Attempt to reset your tank and wait 15 to 20 minutes before checking the water temperature again.
No A/C or Heat
Your home's HVAC system is controlled by thermostats. Locate the central thermostat and verify that the settings are accurate. If you see a reset button, attempt to cycle the system.
If you're having electrical problems, this is likely the cause of your outage. You may wish to check with your utility provider to isolate the problem.
In dangerous situations where you are fearful for your personal safety, call 911. For all other maintenance, contact us directly.
If you're still having issues, contact us via the portal below.
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Click the button to be redirected to the portal login, where you can make a maintenance request.
If you don't have account access yet or need help getting into your account, give us a call: (909) 330-0600